Return of Equipment:
Create a pick-up ticket with negative quantity, a positive price (creating a negative charge), 0 billing allowed for the same patient and item. Mark it delivered and post into claims. This will create an additional charge in claims. The claim line that was originally billed needs to be adjusted off using the appropriate adjustment code. The new claim will also need to be adjusted off for the negative amount. This will bring the item back into inventory and will also reverse the revenue that was originally created for the claim and will also allow accounts payable to be accurately reflected.
Note this to your Accounts Payable Department for the actual check refund.
Questions or comments regarding the website should be directed to the TeamDME!
Last updated: October 21, 2002