This page contains a list of the Frequently Asked Questions (FAQ's) we have hear in the office. When you've called in for support, you've undoubtedly heard us talking about "this FAQ" or "that FAQ". As a service to you, our clients, we've decided to publish them on the website. Just click on the FAQ you want to see. If you don't see an answer to your question, click here for further options.
How to Print an Open-Balance Patient Statement
How do I do a pickup?
How do I do a swap?
How do I determine if my A/R is in balance?
How is Capitation handled?
What are the assignment levels?
How are refunds covered in TeamDME!?
How does TeamDME! print to a disk file?
What are the definitions of the B-17 Errors from Medicare?
How are Bill-of-Materials created?
What do the Errors on the Orders reports mean?
How does TeamDME! do Hospice billing?
This is our How-To document
How do I calculate sales tax to pay?
How can I print in Block 32 and Block 33 of the HCFA form?
What is the Fee Schedule Update?
How do I enter Finance Charges?
How do I set up my General Ledger? (This is only an example)
How do I know if I am having hardware problems?
How do I Bill Electronically to Region C for HIPAA claims?
How do I use Service Tickets?
How do I Handle a Return of Equipment?
How do I Handle Overpayments?
How do I Install the Update?
How do I install the Update after downloading it from the Internet?
How do I set my Files Handles in Windows for TeamDME?
How do I Pay a Vendor Invoice with a Credit Card?
How are ABN (Advance Beneficiary Notice) claims handled in TeamDME?
How to Qualify a Diagnosis Code for a HCPC Code
Alternatives:
If the FAQ's do not answer your questions, you can call us at (615) 333-1900 or email an individual support technician:| General System Questions | Rick Berger |
| Medicare Electronic Claims | Darin Bawden |
| POS/Networking Questions | David Hall |
| General System Questions | Jane McNeil |
| General System Questions | Jim Nixon |
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