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Refunds From the Enter Payments on Claims/ By Line by Check screen, press the ALT key and the letter O at the same time. This will open up closed claims. To Insurance: Press the ENTER key on the line you wish to refund. Enter a negative amount that is equal to the amount of the refund as an adjustment and use a REFUND adjustment code.. Make a note on the comment line that you refunded the amount. In many cases the insurance company doesn't want a check, but would want to have you apply this amount to other charges. When you apply this amount to an existing charge, you will enter this as an adjustment for a positive amount using the REFUND code. If the insurance is requesting a check , you may either manually write out a check and put the check number on your comment, or you could enter this into your Accounts Payable and include this with other payables activity. To Patients Press the ENTER key on the line you wish to refund. Enter a negative amount that is equal to the amount of the refund as an adjustment and use a REFUND adjustment code.. Make a note on the comment line that you refunded the amount. You may either manually write out a check and put the check number on your comment, or you could enter this into your Accounts Payable and include this with other payables activity. |
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Last updated: October 21, 2002
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